Answers without the runaround

Getting started with Omega Media is easy:

1. Visit our shop at shop.omegamedia.cc
2. Browse available plans and select one that fits your needs
3. Create an account and complete checkout
4. Your services will be automatically provisioned
5. You'll receive your access credentials via email

Visit shop.omegamedia.cc to get started!

Emby and Jellyfin are free, well-known media apps, think of them as your own private Netflix. You install one on your device and sign in with the details we give you. We run the servers; you use these trusted apps to watch.

We use both Emby and Jellyfin as our streaming platforms for on-demand movies and TV shows:

• Professional Emby and Jellyfin server infrastructure
• Access through Emby or Jellyfin apps on all devices
• High-quality streaming with adaptive bitrates
• Direct play and transcoding support
• Emby Premiere benefits included on Emby plans
• We do not have our own custom streaming app

Streaming Premium also offers a P Share delivery option for subscribers who prefer that experience. You'll need to download the official Emby or Jellyfin app for your device after subscribing.

A quick note on wording: "streams" and "connections" both mean how many things can play at the same time, but they're counted separately. "Streams" applies to the movie and series apps (Emby, Jellyfin, P Share); "connections" applies to live TV (OMEGA TV). A plan can have a different number for each, so check the one you mean.

Counts depend on the plan you choose:

• Streaming Lite and Streaming Premium: 3 or 5 simultaneous streams, your choice at checkout
• OMEGA TV: 1 to 5 live-TV connections, choose what fits your household
• Bundles: live-TV connection count selected at purchase
• Manage your subscription through your client portal at shop.omegamedia.cc

Each device actively streaming uses one connection. Paused content does not count as active. Pick the counts that fit your household when you order, and see our Connection Limits guide for details.

Yes, most services include a free 24-hour trial:

• OMEGA TV: free 24-hour IPTV trial
• Streaming Lite: free 24-hour Emby Lite or Jellyfin Lite trial
• Streaming Premium: free 24-hour Premium Emby trial (3 streams)

Start your trial at shop.omegamedia.cc so you can test on your own setup before committing.

Unless a product is clearly labeled as a one-time purchase, every paid plan is a recurring subscription.

• All payments are processed securely through our shop at shop.omegamedia.cc
• We accept major credit cards, PayPal, and cryptocurrency
• The amount due today, renewal price, and billing interval are shown in the cart and at checkout
• Your plan renews automatically at that interval until you cancel
• Where your payment method supports automatic payments, the authorized method may be charged at renewal
• Manage invoices and payment methods in your client area

Charges appear as Omega Digital on your statement. Visit shop.omegamedia.cc to manage your billing.

The changes available for your plan are shown in your client area:

• Log in to your client area at shop.omegamedia.cc
• Review the available upgrade, downgrade, or stream-count options
• Contact support if the change you need is not shown

OMEGA TV connection limits cannot be upgraded while your subscription is active unless you agree to reset your subscription days.

Cancel through your client area before the next renewal date to prevent the next renewal charge:

• Log in to your client area at shop.omegamedia.cc
• Navigate to your active services
• Submit the cancellation before the next renewal date
• Cancellation stops future renewals; it does not reverse a completed purchase or renewal payment
• Not using the service, deleting an app, or removing a payment method does not cancel the subscription

Access normally continues through the period already paid for unless the account is suspended or terminated for a violation.

Completed purchases and renewal payments are final and non-refundable. We investigate and correct verified duplicate or incorrect charges. Nothing in this policy limits a consumer right that cannot legally be waived. Read the full no-refund policy.

Your subscription is for one household: you and the people who live with you at the same address. You may use your own devices at home and while traveling.

Sharing with anyone outside your household, reselling access, posting credentials publicly, and commercial use are not allowed. Read the Account Sharing Policy.

Both tiers run in the US. They differ in catalogue size, content and supported apps:

Lite is the right pick if you mainly watch popular Western titles. Premium is the upgrade for the widest catalogue, the best quality, and international or niche content.

Premium P Share is an alternative delivery method for Streaming Premium that lets you access the same Premium library through a different client experience on your own devices.

• Same Premium library as Premium Emby (160,000+ movies, 43,000+ shows)
• Available on 6-month and annual terms
• Great if you already have a preferred media client and want the Premium catalogue delivered that way
• Premium Emby is available on all billing cycles including monthly

Both options are listed on the Streaming Premium page. Choose the one that fits your preferred setup.

Lite and Premium members use Library Manager. Sign in with your Library Manager credentials shown in the shop, search for a title and click Request.

Movie, TV and anime requests are unlimited.

For Lite, titles already on Premium are usually added within seconds. Otherwise, they go through the normal request process. Your app may take a little longer to show them.

Track progress in Library Manager. Lite show requests include all available seasons and future episodes as they arrive.

We provide high-quality content across all formats:

• HD (720p) and Full HD (1080p) standard
• 4K Ultra HD for newer releases
• Remux quality for premium viewing experience
• Multiple audio tracks and subtitles when available
• Optimized encoding for best streaming experience

Quality varies by source material and availability.

We offer multiple support channels:

• Submit a support ticket through shop.omegamedia.cc
• Join our Discord community for community help
• Browse our knowledge base for common solutions
• Support tickets typically answered within 24 hours
• Community Discord available for quick questions

Visit shop.omegamedia.cc to submit a ticket, or join our Discord for community support.

Our Discord community has clear guidelines:

• Be respectful to all community members
• Use appropriate channels for different topics
• No sharing of login credentials
• Follow Discord's Terms of Service
• Admins enforce rules fairly and consistently

A welcoming community makes the experience better for everyone.

Friends are welcome to join our community:

• Share our website omegamedia.cc with friends
• Each person needs their own subscription
• Earn account credit through our Refer a Friend program
• See the Refer a Friend details on our services page

Building a larger community benefits everyone with better content and support.